Woman Bare Foot on Cliff

Terms and Conditions

Company Information

Be Grounded Limited (13024060) is registered in England and Wales at 33 Elizabeth Drive, Church Crookham, Fleet, England, GU52 6HW

When purchasing products from Be Grounded Limited, you are entering into a contract under English law, subject to the jurisdiction of the courts of England & Wales.

Advice

This information on this website should not be used as medical advice in any way, and nor does it claim to be a cure or treatment of any medical condition.  You must always consult your GP or medical professional regarding any personal health issues.

Feedback and complaints

If for any reason you need to make a complaint, or if you would like to let us know how much you love Earthing, please get in touch by email at [email protected].  This does not affect your statutory rights.

Payments

We accept payment (GBP) via our secure Stripe account and accept all major credit and debit cards.  Payment will be deemed to have been made once we are in receipt of all cleared funds and until such time, all goods will remain the property of Be Grounded Limited.

Delivery and returns

Delivery times time for ‘First Class Signed For’ and ‘Next Day Tracked’ are dependant on individual postal services and are therefore not guaranteed.  All orders received before 2.00 pm will be processed and despatched the same day.  Any orders received after 2.00 pm will be despatched the next working day. In the unfortunate event that your order arrives damaged, faulty or incorrect, then please email us at [email protected] to arrange a return.  You are eligible for either a refund or replacement.

If you wish to return the goods for any other reason then please contact us in writing or by email within fourteen (14) days of receiving your order. The goods must be returned in a re-saleable and unused condition.  Upon receipt of the returned goods, Be Grounded Limited will issue a refund.  You will need to cover the cost of returning the goods to us.

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